Privacy Policy
Purpose
The purpose of this Privacy Policy is to inform users of AJIL’s website about how their personal data is collected, used, and protected when they interact with our website. It outlines our commitment to user privacy and compliance with the Personal Data Protection Law of Saudi Arabia (PDPL), ensuring transparency in our data handling practices.
Scope
This Policy applies to all personal data collected through AJIL’s website, including information provided directly by users (such as contact details and preferences) and data collected automatically (such as cookies and IP addresses). It covers all interactions with the website, including form submissions, and browsing activity.
Policy Statements
1. Definitions
• Personal Data: Any data that can identify an individual, such as name, job title, email address, and other personal identifiers provided by the individual.
• Sensitive Personal Data: Data that includes information such as race, ethnicity, religious beliefs, health information, and any criminal records.
• Data Controller: AJIL Financial Services Company, hereafter referred to as “AJIL”, or its authorized employees who determine the purposes and means of processing personal data.
2. When Does AJIL Collect Your Personal Data?
2.1 Direct Interactions
We collect personal data directly from you when you:
I. Fill out forms on our website.
II. Communicate with us via phone or email.
III. Interact with us on social media platforms.
2.2 Use of Cookies
We use cookies to enhance user experience and gather data on how you use our website. Cookies
help us customize our services and monitor traffic patterns.
2.3 Third Parties or Publicly Available Sources
We may receive technical and usage data about you from analytics providers and social media
platforms, including Google and LinkedIn.
3. What Personal Data Does AJIL Collect?
We collect various types of personal data through AJIL’s website, which include but not limited to:
I. Name and job title
II. Contact information (email, phone number, address)
III. Demographic information (postcode, preferences)
IV. Data related to your interaction with our services (including usage data from cookies)
V. Feedback and communications via surveys and other channels
We do not collect sensitive personal data unless it is required by law.
4. How and Why Does AJIL Use Your Personal Data?
We use your personal data for several purposes, such as:
I. Improving our products and services
II. Sending promotional material about new products and offers
III. Responding to customer service inquiries
IV. Customizing the website based on your preferences
V. Market research
5. Legal Basis and Purposes for the Collection and Use of Your Personal Data
We collect and use your personal data based on the following legal grounds:
• Consent: When you provide us with explicit consent.
• Contractual Obligations: To process your data as part of a contract or service you request.
• Legal Obligations: To comply with legal and regulatory requirements.
• Legitimate Interest: To enhance your experience and improve our products and services.
5.1 Change of Purpose
If we need to use your personal data for a purpose that is different from the basis it was collected for, we will inform you and explain the legal basis that permits this new use. If the new purpose is incompatible with the original purpose, we will request your explicit consent before proceeding with the data processing for the new purpose.
6. Disclosure of Your Personal Data
We may share your personal data with:
I. Governmental or regulatory authorities, if required by law.
II. Third-party service providers who assist us in providing services or improving your experience.
III. Partners for marketing purposes, but only with your explicit consent.
IV. We ensure that any third parties with whom we share your data have adequate data protection measures in place.
7. How Does AJIL Protect Your Personal Data
We take the protection of your personal data seriously and implement various physical, technical, and administrative measures to safeguard your data from unauthorized access, disclosure, or destruction. Additionally, we continuously monitor our systems to detect vulnerabilities and ensure that any potential threats to data security are promptly addressed. We apply strict data minimization and access control principles to ensure that personal data is only accessed by those who need it for legitimate business purposes. In the event of a data breach, we comply by notifying the relevant authorities and affected individuals in a timely manner and taking all necessary steps to mitigate any risks associated with the breach. These measures help us ensure that your personal data is protected throughout its lifecycle. We have also implemented appropriate security measures to notify you and the competent authorities of any breach or data leak as required by applicable law.
8. Storage of Your Personal Data
Your personal data will be:
I. Retained only as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements.
II. Retained to meet legal and regulatory obligations, in line with applicable laws in the Kingdom of Saudi Arabia.
III. Destroyed or anonymized when no longer needed. If personal data is retained beyond the required period for archival purposes, it will be anonymized or stored securely in a manner that prevents the identification of the individual.
9. What Are Your Data Protection Rights
9.1 Your Duty to Inform Us of Changes
It is essential that the personal data we hold about you is accurate. Please inform us when your data changes in order to update our records.
9.2 Your Rights Under PDPL:
• Right to be Informed: About how your data is being collected and used.
• Right to Access: Your personal data that we hold.
• Right to Rectify: Request corrections to inaccurate or incomplete data.
• Right to Data Deletion: Request the deletion of data that is no longer necessary.
• Right to Withdraw Consent: You can withdraw your consent at any time, but this will not affect any legal grounds for processing.
We will acknowledge, review, and process data subject requests (e.g., access, correction, deletion) within 30 days, while maintaining a record of these requests. In certain cases, this period may be extended by an additional 30 days, with prior notice and reasons for the delay.
10. What AJIL May Need from You
AJIL may need to request specific information from you to help confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is an essential security measure to ensure that personal data is not disclosed to any individual who is not authorized to receive it. AJIL may also contact you to ask for additional information related to your request to expedite our response.
11. Intellectual Property Rights
All information on this website is protected by copyright and other intellectual property rights. No images, text, or other content from this website may be distributed or reproduced without prior written approval from AJIL.
12. Review Cycle of the Privacy Policy
We review this Privacy Policy regularly and update it as necessary to reflect changes in our data processing practices or legal requirements. The latest version of the policy will always be available on our website. We notify users of significant changes to our policy through appropriate channels, such as email or website banners.
13. Changes to the Privacy Notice
AJIL reserves the right to amend this Privacy Notice at any time. The effective date of the Privacy Notice, as stated below, indicates the most recent date on which this Privacy Notice was reviewed or modified. Checking the access date below allows you to determine whether there have been changes since the last time you viewed the Privacy Notice. Therefore, AJIL advises you to periodically check this Privacy Notice to ensure that you are aware of the most updated version.
14. Contact Us
If you have any questions or concerns about privacy violations, you can contact us through email, social media, or phone as mentioned on the website.